Social media is a human response to a communication problem; if you ignore it you're screwed.
Our basic communication principles haven't changed.

The way in which we communicate with one another has evolved immensely in recent years and social media platforms have played a huge role in this. However, it's not the basic principles that have changed; we have practised the same social interaction for years such as storytelling, collaboration and problem solving. It is the tools we use to communicate that have evolved due to the fast pace of the world today.
Jon Wise
13. May, 2011 | #